Matrix Absence Management

Matrix Absence Management

Matrix Absence Management (“Matrix”) is a Third Party Administrator (TPA) that evaluates claims for Long Term Disability. Matrix works closely with Reliance Standard Life Insurance Company.

A Long Term Disability Plan Administrator is typically the LTD plan sponsor, or employer, unless another party is designated. The plan administrator is responsible for plan compliance. The term “plan administrator” is often the source of confusion because it is often thought that when an employer uses a Third Party Administrator (TPA) to administer its plan and adjudicate claims, the TPA should be named as plan administrator. However, the plan administrator is almost always the employer, not a TPA or an insurance company.

A Third Party Administrator (TPA) is a person or entity that administers the plan and adjudicates disability claims. Again, a TPA is usually not the plan administrator.

Given this background, we see that Matrix will manage a Long Term Disability claim until the claim is resolved or the employee returns to work.

If your long term disability claim is denied or terminated by Matrix Absence Management, you have legal rights. You should contact an experienced law firm like the Ortiz Law Firm to discuss your rights. Mr. Ortiz has experience in handling claims that have been denied by Matrix and can be reached at 850-308-7833.